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Performance Development And Improvement Solutions
Guiding Individual and Team Success

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Redesigning Workplace Culture
The culture of your workplace can dictate morale and change the way that people perceive your organisation. By focusing on redesigning your
Kathy Miles
80 views


Dealing with Criticism in the Workplace
Criticism does not necessarily mean that a person is directly attacking you. In fact, what it often means is that the person providing the
Kathy Miles
29 views

The Ladder of Inference
The Ladder of Inference can help you to understand the steps that can lead you to jump to the wrong conclusions and can therefore help you e
Kathy Miles
223 views


The Need for Workplace Coaching
One of the most effective ways to ensure that knowledge is retained and performance is improved is through workplace coaching.
Kathy Miles
27 views


The Trouble with Groupthink
The phenomenon of Groupthink is something that has plagued organisations for a long time. It comes about when a group of people are thinkin
Kathy Miles
15 views


The Power of Assertiveness
Assertiveness is a great skill to master, especially in the workplace. However, it is something that is often shied away from or used incor
Kathy Miles
46 views


Improving Communication Using the Johari Window
The Johari Window is a psychological tool that is often used to help people better understand themselves (self-awareness) and their relation
Kathy Miles
6,732 views


Emotional Intelligence in the Workplace
Essentially, someone who is emotionally intelligent, is thought to have a good awareness and understanding of thoughts and feelings, behavio
Kathy Miles
21 views


Human Performance Technology (HPT)
HPT is a systematic approach to the analysis, design and implementation of interventions for an individual, group or organisation aimed at h
Kathy Miles
339 views


Coaching On the Go
Whilst the most effective form of coaching is a collaborative approach that involves openness, communication, reflection and action, sometim
Kathy Miles
38 views


Finding Your Solutions Focus
In order for a business to perform and excel, it needs to be able to achieve the strategic goals that have been set. To help the business t
Kathy Miles
28 views


Managing Gen Y and Z
With more generations in the workplace than ever before, it is imperative for managers to be able to effectively manage the newer generation
Kathy Miles
37 views


Instilling a Team Sense of Purpose
Learn why a team sense of purpose is so important and some great tips for creating one.
Kathy Miles
155 views


Selecting the Right Person for the Role
Selecting the right person for the role can have many positive impacts for the team and organisation, just as poor selection decisions can h
Kathy Miles
26 views


Building a Super Team
If you want to make your business successful, then dedicated focus needs to be put on building your Super Team. Teams, especially Super...
Kathy Miles
210 views


The Need for Team Building
Business performance and success comes down to a few essential ingredients. One of these vital ingredients is to have effective,...
Kathy Miles
29 views


Creativity Series - Bringing Creativity Back to the Workplace
Most people start a new job with bundles of creativity and enthusiasm, but as the months and years go on, they get sucked into the void...
Kathy Miles
25 views


Profiling Tools to Enhance Team Relationships and Performance
I have been asked many times over the years for my advice around the best profiling tools. There are multiple profiling tools that are...
Kathy Miles
35 views


The Leadership Areas of Need
As a leader there is always an endless to-do list. Ultimately though, when we get down to the nuts and bolts, a leader must aim to...
Kathy Miles
20 views


The Power of Positive Influencing
According to the Oxford Dictionaries online, influence means "the capacity to have an effect on the character, development, or behaviour...
Kathy Miles
41 views
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