Kathy MilesThe Ladder of InferenceThe Ladder of Inference can help you to understand the steps that can lead you to jump to the wrong conclusions and can therefore help you e
Kathy MilesCoaching On the GoWhilst the most effective form of coaching is a collaborative approach that involves openness, communication, reflection and action, sometim
Kathy MilesConflict in the Workplace and How to Manage it!Recent statistics show that bullying complaints are on the rise in organisations around Australia, leading to more tribunals, increased...